Main Resume

Main Resume

Main Resume
TRAINING, ENABLEMENT AND LEARNING LEADER

Respected organizational and industry thought-leader with extensive leadership experience across the education and technology spaces. A proven track record of leading and guiding training, enablement, and software teams in the design and development of a diverse array of market-leading, revenue-generating instructional and software products and services. Expert presenter, designer, developer, and instructor who has worked cross-functionally to develop and maintain efficiencies and form strategic partnerships.

Professional Experience
Ascend Learning
2017-Present
DIRECTOR OF TRAINING

·       Developed a new digital training department at a startup technology company post-acquisition. Scaled training offerings to highly rated digital interactive e-learning, reducing Client Service department expenses by 21% for internal team training and onboarding.

·       Vetted and implemented a full Learning Management System across internal teams for onboarding.

·       Oversaw, managed, and coached a fully virtual, geographically diverse team of instructional designers and technical writers responsible for the design and development of digital training and enablement across 900,000 client users and 150 employee users.

·       Developed and implemented a full enablement strategy highlighting an internal onboarding plan, client onboarding plan, training products and services roadmap, and revenue plan.

·       Developed and implemented an internal onboarding university for client-facing service staff which resulted in a +200% increase in productivity within the first three months of hiring (when compared to productivity prior to the implementation of onboarding).

MedHub, Inc
2009-2017
SR. SOFTWARE DEVELOPER

·       Coached a team of six software developers, providing software platform training and guidance on team coding practices.

·       Developed and implemented a custom form-builder service which services graduate medical institutions in their institutional onboarding process.

EDUCATIONAL TECHNOLOGY
Moodle Administration & Setup
Learning Management System
Litmos
Learning Management System
Articulate Storyline 360
E-learning development
Articulate Rise
E-learning development
Adobe Captivate
E-learning development
Vyond
Animation software
Atlassian Confluence
Knowledge Management System/Wiki
SurveyMonkey
Survey-building Engine
SOFTWARE DEVELOPMENT/MANAGEMENT
HTML/HTML5
JavaScript/jQuery
CSS/SaSS
Cascading Style Sheets
PHP
Server-side scripting language
SQL
Database Language
*Nix OS
Operating system
Git
Code versioning system
Atlassian JIRA
Project Tracking Tool
MULTIMEDIA
Techsmith Camtasia
Video production
Techsmith Snagit
Multimedia
Adobe Photoshop
Image editing
Adobe Acrobat
PDF development
Audacity
Audio production
PRODUCTIVITY
Microsoft Office
General productivity
Microsoft Sharepoint
Collaboration
Microsoft Teams
Collaboration
LucidChart
Diagramming tool
cVent
Event planning
Zoom
Web conferencing
WebEx
Web conferencing
Smartsheet
Collaborative productivty

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